Service and Information Techniques (BUSI 1004)
In this course, students gain an overview of customer service and small business operations in their related industry. Students develop an understanding of the parts and service department operation, parts catalogs, work order writing, manufacture service information, entrepreneurial opportunities and effective communication techniques.
Credits:
| Credit Hours | Contact Hours | Lecture Hours | Lab Hours | Other |
|---|---|---|---|---|
3.000 |
42.000 |
|
|
|
[+] Prerequisites:
[+] Corequisites and Concurrent Prerequisite(s):
None
[+] Equivalents:
[-] Restrictions:
Must be enrolled in one of the following Levels:
Post Secondary
Must be enrolled in one of the following Majors:
(MTSE) Mech Tecnq-Small Eng Mechanic
(MTME) Mech Tecnq-Marine Eng Mechanic